DEAR MISS MANNERS: I was being waited on at a copy center. I’m 82 years old. While talking with the clerk about my order, a young 20-something blond walked up next to me and told him she was there to pick up her order. The clerk stopped waiting on me and attended to the young blond.
I was very angry and I told the clerk that I didn’t appreciate being dropped to wait on a line-jumper. His response was that he was multitasking.
I stayed long enough to complete my transaction and let him know that I would no longer do any business there.
GENTLE READER: Please excuse Miss Manners for finding your subplot more interesting than your surface problem:
A nubile blond temptress saunters into a hitherto respectable place of business, whereupon the clerk is overcome with lust to the extent of violating the principles of customer service and respect for age.
Is that about it?
Well, clerks do sometimes get distracted, even for less exciting reasons. Both they -- and customers -- have been known to hold up transactions merely to attend to a telephone.
But you might also consider the possibility that your particular clerk actually could multitask by handing a completed order to another customer with minimal disruption to the customer being served.
DEAR MISS MANNERS: My mother is extremely short -- 4 feet, 9 inches. She used to be taller, but has lost height due to age and severe scoliosis. She is also extremely thin. She has suffered with anorexia, or some form of it, since I can remember. She has never been diagnosed as such, but clearly has an unhealthy relationship with food.
That all being said, people feel completely free to comment on her size and weight. Perfect strangers will ask, “How much do you weigh?” or say, “Careful, it’s windy outside.” I can see it embarrasses her, and I get furious.
I am a larger woman, and I do not hesitate to jump to her defense. I will frequently ask the person, “How much do YOU weigh?” Or I will respond to their question with my own weight, then say, “Oh, I thought you were talking to me,” which clearly embarrasses them.
Why is it that people are so careful not to be offensive to us larger folks, but feel people of smaller stature are fair game? I have had to remind nurses in hospitals that telling my mother, “Aw, you’re such a tiny little thing” is as offensive as if they were to say to me, “Doesn’t look like you skip any meals.”
My mom is elderly and in poor health. I try to take her out as much as possible when she is feeling up to it, but I always feel myself somewhat on guard -- waiting for someone to stare or speak out regarding my mom’s small stature.
GENTLE READER: Wait a moment. Did you say that people are careful not to offend larger folks?
Wrong. Many people feel free to comment insultingly on other people’s body types and other aspects of their looks, but few hear it as often and as nastily as people whom others consider to be fat. Miss Manners is glad to hear that you have been spared.
You would probably spare your mother more embarrassment if you refrained from challenging the rude person, but rather let your mother deliver a cold silence, which is less provocative but more riveting.
(Please send your questions to Miss Manners